Terms of service

Last Updated: 2/21/2026

Welcome to Lucille. By accessing or using our website (lucille-us.com), you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. General Conditions

By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

All products are subject to availability. We reserve the right to:

  • Limit quantities of any products

  • Discontinue any product at any time

  • Change product prices without notice

We make every effort to display product descriptions and images accurately. However, we do not guarantee that all information is error-free.

3. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

4. Shipping & Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

5. Returns & Refunds

Returns and refunds are governed by our Refund Policy. Please review it before making a purchase.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and product descriptions, is the property of Lucille and may not be copied, reproduced, or distributed without written permission.

7. Limitation of Liability

Lucille shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our products

  • Allergic reactions or skin sensitivities

Customers are responsible for reviewing ingredient lists and performing patch tests before use.

8. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date.